Sunday, February 10, 2013

IP Office - Unified Communication Solutions


Designed specifically for small and midsize business communications, an Avaya IP Office phone system enables your entire team to connect and collaborate in real-time using smart phones, laptops, tablets, home phones, and office phones.

IP Office delivers the collaboration tools you need, from basic telephony to the most sophisticated unified communications. An IP Office phone system ensures that you have the most productive mobile workforce through its contemporary unification platform, and its capacity to increase capabilities as your business grows through flexibility and scalability.


Some of the options built into IP Office include:
  • Grow from five employees to 1,000 (at a single site) and network up to 32 locations.
  • Add video capabilities with the Avaya Flare® Experience and our Radvision Scopia® products.
  • Deliver applications to everyone: mobile and office workers, receptionists, remote staff, and customer service agents and supervisors.
  • Track, record, and report on calls to build optimal customer interactions.
  • Deploy a hybrid solution. Use IP, digital, analog or SIP technology in any combination. IP Office can interoperate with more than 2 million Avaya systems worldwide.
  • Combine IP Office with Avaya data networking products (with plug-and-play simplicity), security features, intuitive and centralized management tools, and affordable support services for a comprehensive communications solution.
  • Scale cost-effectively as your business grows. Simply build on what you have, without the need to replace technology.


With more than 300,000 systems installed worldwide, IP Office is the leader in unified communications for small and midsize businesses. IP Office was awarded Unified Communications Product of the Year in 2011 from both TMC and Frost & Sullivan.

Learn more about IP Office at -
http://www.synectictech.com/ipoffice.html

Monday, December 17, 2012


Did you attend the Avaya Evolutions "Power of We" event in San Francisco?

It was a fantastic event, complete with business and industry predictions for 2013, new product announcements, and a fireside chat with Avaya CEO Kevin Kennedy and Steve Wozniak of APPLE.  Steve discussed his thoughts on enterprise communications and technologies, affirming his belief in the power of collaboration and the value of strong communication in enterprise.

Here is a short recap of Steve's predictions:
  • Businesses will look to use collaboration solutions that "just work" - for every possible need
  • Data center technologies will be to 2013 what the Cloud was for 2012
  • Consumer technologies believed to be years in the making will enter the workplace sooner than we expect
  • Businesses will think differently about BYOD and consumerization of IT
  • Collaboration will transcend platforms
Kevin Kennedy notes, "The explosive growth and development of technology has made it increasingly important to make predictions, lest you cannot truly innovate to meet the needs of the market. Likewise, it is this rapid growth that makes predictions difficult, risky, and ultimately fun."

There was lots of good information shared at the Event which included Steve's predictions which included flexible screens of the future, and of course several new announcements from Avaya--mostly around video. Avaya's been busy integrating the Radvision products with the Avaya products.

Perhaps the biggest announcement (and a great demo for the event) was the integration of UC and room based systems, as well as the use of video on tablets, smartphones, and PCs. Avaya demonstrated how it is "extending the community of endpoints" for video by adding video to the Flare Experience across a variety of devices. Avaya Aura Conferencing with Avaya Flare Experience 1.1 now has multipoint video capabilities based on Radvision Scopia available for iOS and Windows desktops.

The conferencing solution supports up to 7,500 concurrent sessions or up to 75,000 users, based on a Scalable Video Coding (SVC)-enabled switched video architecture. During his presentation, Gary Barnett stated that the Avaya solution uses 83% less bandwidth than Microsoft, and 63% less than Cisco.

Other announcements include:
  • Interoperability between Scopia and Avaya IP Office. IP Office 8.1 now supports HD Scopia, providing more options for mid-sized organizations.
  • Avaya Client Applications plug-ins for Microsoft Lync, Outlook and Office integration--Avaya Client Applications are plug-ins that let Avaya Aura integrate with Microsoft Lync/OCS, Office, Internet Explorer and Dynamics (as well as IBM Sametime and Salesforce.com) for real-time collaboration. Until now, Avaya ACE was required to integrate Avaya Aura with Lync, but now customers can do the integration simply by using the plug-ins.
  • Scopia Mobile on Android (iPhones and iPads are already supported).
  • The Scopia TIP Gateway-enabled integration with Cisco (Tandberg), LifeSize, and Polycom, to support and integrate with customers' existing telepresence solutions.
  • Scopia Management System adds a browser-based interface for managing a video collaboration deployment from PCs, Macs, smartphones and tablets.
Here's a quick demonstration by Avaya's Lloyd Halverson of the Avaya Flare Experience using IM, presence, video, chat, collaboration, etc. across various endpoints with a single user interface.

Wednesday, October 31, 2012

Avaya Evolutions San Francisco


Join us at Avaya Evolutions San Francisco

This is the age when technology will sweep aside the last remaining barriers to true collaboration and unleash the most powerful force in the world.

Avaya Evolutions unleashes

The Power of We


Nothing Speeds The Pace of Business Like Collaboration!
Learn what it means for your enterprise to access information faster, bring people together more easily, make decisions more quickly, and communicate across different devices—anytime, anywhere, on any device.

Be part of the experience!

Thursday, October 25, 2012

Newsletter Give-Away

Don't miss out on our November 1st Newsletter Gift Card Give-away!  We are giving away gift cards to the first 10 people who like us on Facebook.  Sign up for our Newsletter on our website or blog to learn more!

http://www.synectic.us/contacts.html
http://synectic-us.blogspot.com/